Refund Policy

We want you to love your purchase! But if something isn’t right, we’re here to help.

Returns & Refunds

We accept returns within 30 days of delivery.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
Once we receive and inspect your return, we’ll notify you and issue a refund to your original payment method (processing time may vary depending on your bank).

Non-Refundable Items

Digital products or downloadable content
Gift cards
Clearance or final sale items
Products damaged due to misuse or neglect

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
We recommend using a trackable shipping method to avoid lost packages.

Damaged or Wrong Items?

If your order arrived damaged or you received the wrong item, contact us within 7 days of delivery with photos. We’ll make it right — either by sending a replacement or issuing a full refund.

How to Start a Return

Email us at infoniniessentials@gmail.com with your order number and the reason for return. Our support team will guide you through the process.